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IDProjectCategoryView StatusDate SubmittedLast Update
0008981TestLinkInstallerpublic2020-08-18 18:172020-09-08 14:38
Reporterverma 
Assigned Tofman 
PriorityurgentSeverityblockReproducibilityalways
StatusresolvedResolutionnot fixable 
PlatformLinuxOSCentOSOS Version8.2.2004
Product Version1.9.20 
Fixed in Version 
Summary0008981: Bitnami testLink linux installer fails to configure testlink on centOS 8.2.
DescriptionBitnami testLink linux installer(bitnami-testlink-1.9.20-6-linux-x64-installer.run) fails to configure testlink on centOS-8.2(x64).
Steps To Reproduce1. I have coppied the Bitnami testLink linux installer(bo it.
itnami-testlink-1.9.20-6-linux-x64-installer.run) to my centOS8.2(x64) server.
2. Assigned the execute permissions it.
3. Ran the installed and provided the required inputs.

Observed: I can see the installed through following errors and eventually end up with a corrupted installation.
---------->
Please wait while Setup installs Bitnami TestLink Stack on your computer.

 Installing
 0% ______________ 50% ______________ 100%
 ########################################
Error: Error running /testlink_1.9.20/php/bin/php -q
/testlink_1.9.20/php/bin/fixreg.php /testlink_1.9.20/php/lib/php/.registry
@@BITROCK_PHP_ROOT@@ /testlink_1.9.20/php: /testlink_1.9.20/php/bin/php.bin:
symbol lookup error: /lib64/libk5crypto.so.3: undefined symbol: EVP_KDF_ctrl,
version OPENSSL_1_1_1b
Press [Enter] to continue:

Error: Error running /testlink_1.9.20/php/bin/php -q
/testlink_1.9.20/php/bin/fixreg.php
/testlink_1.9.20/php/lib/php/.registry/.channel.pear.amazonwebservices.com
@@BITROCK_PHP_ROOT@@ /testlink_1.9.20/php: /testlink_1.9.20/php/bin/php.bin:
symbol lookup error: /lib64/libk5crypto.so.3: undefined symbol: EVP_KDF_ctrl,
version OPENSSL_1_1_1b
Press [Enter] to continue:

Error: Error running /testlink_1.9.20/php/bin/php -q
/testlink_1.9.20/php/bin/fixreg.php /testlink_1.9.20/php/lib/php/.registry
@@BITROCK_APACHE_ROOTDIR@@ /testlink_1.9.20/apache2:
/testlink_1.9.20/php/bin/php.bin: symbol lookup error: /lib64/libk5crypto.so.3:
undefined symbol: EVP_KDF_ctrl, version OPENSSL_1_1_1b
Press [Enter] to continue:

Error: Error running /testlink_1.9.20/php/bin/php -q
/testlink_1.9.20/php/bin/fixreg.php /testlink_1.9.20/php/etc
@@BITROCK_PHP_ROOT@@ /testlink_1.9.20/php: /testlink_1.9.20/php/bin/php.bin:
symbol lookup error: /lib64/libk5crypto.so.3: undefined symbol: EVP_KDF_ctrl,
version OPENSSL_1_1_1b
Press [Enter] to continue:

Error: Error running /testlink_1.9.20/php/bin/php -c "/testlink_1.9.20/php/etc"
"/testlink_1.9.20/apps/testlink/scripts/createdb.php":
/testlink_1.9.20/php/bin/php.bin: symbol lookup error: /lib64/libk5crypto.so.3:
undefined symbol: EVP_KDF_ctrl, version OPENSSL_1_1_1b
Press [Enter] to continue:
Warning: Problem running post-install step. Installation may not complete
correctly
 Error running /testlink_1.9.20/mysql/bin/mysql --user=root --host=localhost
--socket="/testlink_1.9.20/mysql/tmp/mysql.sock" --database=bitnami_testlink
"--password=****" -e "SOURCE
/testlink_1.9.20/apps/testlink/htdocs/install/sql/mysql/testlink_create_tables.sq
l;": mysql.bin: [Warning] Using a password on the command line interface can be
insecure.
ERROR 1049 (42000): Unknown database 'bitnami_testlink'
Press [Enter] to continue:
#

----------------------------------------------------------------------------
Setup has finished installing Bitnami TestLink Stack on your computer.

Launch Bitnami TestLink Stack [Y/n]: n

<-------

I have noticed this issue with 1.9.20-6 as well as 1.9.19-9 installed on the same host.
Additional InformationJust a note that, I was able to sucessfully configure the testLink 1.9.20-6 on centOS 7.7.1908(x64) server.
TagsNo tags attached.
Database (MySQL,Postgres,etc)MySQL
Browser
PHP Version
TestCaseID
QA Team - Task Workflow StatusTBD
Attached Filestxt file icon testlink-1.9.20-6_installation_error.txt [^] (4,806 bytes) 2020-08-18 18:17 [Show Content]

- Relationships

-  Notes
(0029895)
fman (administrator)
2020-08-20 07:32

for issues with the Bitnami installer you need to contact Bitnami people
(0029902)
fman (administrator)
2020-09-08 14:38

I've contacted bitnami and I've got this answer:

Latest RHEL, Fedora and Centos ship OpenSSL FIPS that is incompatible with the OpenSSL that we use in 
our installers. I'm afraid that we don't plan to support these new distro versions but we will improve 
the UX by throwing an error message when the installer detects those platforms.

VMs may serve as an alternative to native installers in these platforms: https://bitnami.com/stack/testlink/virtual-machine [^]


- Issue History
Date Modified Username Field Change
2020-08-18 18:17 verma New Issue
2020-08-18 18:17 verma File Added: testlink-1.9.20-6_installation_error.txt
2020-08-20 07:32 fman Note Added: 0029895
2020-08-20 07:32 fman Status new => feedback
2020-09-08 14:38 fman Note Added: 0029902
2020-09-08 14:38 fman QA Team - Task Workflow Status => TBD
2020-09-08 14:38 fman Status feedback => resolved
2020-09-08 14:38 fman Resolution open => not fixable
2020-09-08 14:38 fman Assigned To => fman



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