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IDProjectCategoryView StatusDate SubmittedLast Update
0008920TestLinkInternal issuepublic2020-05-18 13:272020-05-18 17:25
Reportergauvray 
Assigned Tofman 
PrioritynormalSeverityblockReproducibilityalways
StatusclosedResolutionno change required 
PlatformRapsberry OSDebianOS Version10
Product Version1.9.20 
Fixed in Version 
Summary0008920: Empty page after login successfuly
DescriptionAfter fresh installation, I enter user/pwd from login page and I got an empty page.
From the log I see that authentication was successful.

From the browser web console, I see an internal error 500 for the following GET method :
http://127.0.0.1/testlink/lib/general/navBar.php?tproject_id=0&tplan_id=0&updateMain [^]

Query string:
tproject_id=0
tplan_id=0
updateMainPage=1

RequestHeader:
Host: 127.0.0.1
User-Agent: Mozilla/5.0 (X11; Linux armv7l; rv:68.0) Gecko/20100101 Firefox/68.0
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Language: en-US,en;q=0.5
Accept-Encoding: gzip, deflate
Referer: http://127.0.0.1/testlink/index.php?caller=login&viewer= [^]
Connection: keep-alive
Cookie: PHPSESSID=j7i0d0qrmro2cck66051qn3l2h; TESTLINK1920TESTLINK_USER_AUTH_COOKIE=25fd885204e7ae4aefb5c5cecf85dbf92ddec1c6ca6361352796ede7d3cb7a6b
Upgrade-Insecure-Requests: 1

Response Header:
HTTP/1.0 500 Internal Server Error
Date: Mon, 18 May 2020 13:17:49 GMT
Server: Apache/2.4.38 (Raspbian)
Expires: Thu, 19 Nov 1981 08:52:00 GMT
Cache-Control: no-store, no-cache, must-revalidate
Pragma: no-cache
Content-Length: 1
Connection: close
Content-Type: text/html; charset=UTF-8
Steps To ReproduceFrom Login page enter login/password and click Log In --> empty page
TagsNo tags attached.
Database (MySQL,Postgres,etc)Mysql (MariaDB) : Server version: 10.0.28-MariaDB-
BrowserFF 68.8.0esr (32-bit) & Chromium Version 78.0.3904.108 (Official Build) Built on Raspbian , running on Raspbian 10 (32-bit)
PHP Version7.3.14-1~deb10u1
TestCaseID
QA Team - Task Workflow StatusTBD
Attached Fileslog file icon error.log [^] (96,932 bytes) 2020-05-18 13:47
log file icon access.log [^] (119,999 bytes) 2020-05-18 13:47

- Relationships

-  Notes
(0029693)
fman (administrator)
2020-05-18 14:46

Installation hint:
check for httpd/apache2 error logs in case of a blank page.

pretty sure the mbstring extension is missing
(0029698)
gauvray (reporter)
2020-05-18 17:15

Thanks a lot. The extension was missing. It was only enabled in php.ini
The issue is now solved
(0029699)
fman (administrator)
2020-05-18 17:25

mbstrings extension missing

- Issue History
Date Modified Username Field Change
2020-05-18 13:27 gauvray New Issue
2020-05-18 13:47 gauvray File Added: error.log
2020-05-18 13:47 gauvray File Added: access.log
2020-05-18 14:46 fman Note Added: 0029693
2020-05-18 14:46 fman Assigned To => fman
2020-05-18 14:46 fman Status new => feedback
2020-05-18 17:15 gauvray Note Added: 0029698
2020-05-18 17:15 gauvray Status feedback => assigned
2020-05-18 17:25 fman QA Team - Task Workflow Status => TBD
2020-05-18 17:25 fman Note Added: 0029699
2020-05-18 17:25 fman Status assigned => closed
2020-05-18 17:25 fman Resolution open => no change required



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