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IDProjectCategoryView StatusDate SubmittedLast Update
0008911TestLinkInstallerpublic2020-05-01 14:162020-06-30 17:15
Reporterevans 
Assigned Tofman 
PrioritynormalSeverityblockReproducibilityalways
StatusclosedResolutionunable to reproduce 
PlatformLinux OSLinux OS Version
Product Version1.9.19 (2019 Q1) 
Fixed in Version 
Summary0008911: [Installation error] - special characters DB Name
DescriptionI hired a hosting at Hostinger and I can't install the testlink 1.9.19 there, because unfortunately the database is created with a special character "_", and in the installation process, the stup removes the special character and with that it can't reach the bank, unfortunately.
I've been able to install the mantis normally, but I can't install the testlink.

I contacted the company that hosts the bank and it said it was unable to change the bank's naming standard, unfortunately.

Is there any way around this?
Steps To ReproduceStart the installation

Include database data with special characters

proceed with the installation
TagsNo tags attached.
Database (MySQL,Postgres,etc)MySql
BrowserFirefox 75.0
PHP Version7.4.4
TestCaseID
QA Team - Task Workflow StatusTBD
Attached Filespng file icon Testlink.png [^] (25,702 bytes) 2020-05-01 14:16


png file icon Testlink2.PNG [^] (39,276 bytes) 2020-05-01 20:30


txt file icon Log.txt [^] (3,468 bytes) 2020-05-01 20:31 [Show Content]
png file icon Testelink1.9.20.PNG [^] (40,123 bytes) 2020-05-01 20:44

- Relationships

-  Notes
(0029644)
evans (reporter)
2020-05-01 20:33

I tried again with the fix v1.9.19.01 and this time, connected to the bank, but this error appears above.

It was also not possible to install with 1.9.20
(0029646)
fman (administrator)
2020-05-02 15:05

Dear user: if the error has changed it's not a good idea to use the same ticket.
You have got some error details in the image you have uploaded, then is important that you try to run these SQL commands using a MySQL Client to get more details regarding the error.


Knowing if you are using MySQL or MariaDB, and the specific version is CRITICAL information.

**Please use branch testlink_1_9_20_fixed**
(0029647)
evans (reporter)
2020-05-04 11:44

@fman After a few attempts and having downloaded 1.9.20_fix, I still had problems, so I decided to install Testlink manually.
I executed the 3 database scripts manually.
I created confi_db.inc.php manually and followed with the other customizations.

Now it's working, although there were some errors on the page, which I disabled in custom_config.

You can close the ticket, please.
(0029648)
fman (administrator)
2020-05-04 13:01

il will be interesting to understand what error have you faced, but it's ok anyway

- Issue History
Date Modified Username Field Change
2020-05-01 14:16 evans New Issue
2020-05-01 14:16 evans File Added: Testlink.png
2020-05-01 20:30 evans File Added: Testlink2.PNG
2020-05-01 20:31 evans File Added: Log.txt
2020-05-01 20:33 evans Note Added: 0029644
2020-05-01 20:44 evans File Added: Testelink1.9.20.PNG
2020-05-02 15:00 fman QA Team - Task Workflow Status => TBD
2020-05-02 15:00 fman Priority immediate => normal
2020-05-02 15:05 fman Note Added: 0029646
2020-05-02 15:06 fman Assigned To => fman
2020-05-02 15:06 fman Status new => feedback
2020-05-04 11:44 evans Note Added: 0029647
2020-05-04 11:44 evans Status feedback => assigned
2020-05-04 13:01 fman Note Added: 0029648
2020-05-04 13:01 fman Status assigned => closed
2020-05-04 13:01 fman Resolution open => unable to reproduce



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