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IDProjectCategoryView StatusDate SubmittedLast Update
0008587TestLinkAuthenticationpublic2019-03-05 12:382019-03-06 13:41
Reporterprabhatranjan2206 
Assigned Tofman 
PriorityurgentSeveritymajorReproducibilityalways
StatusclosedResolutionno change required 
PlatformOSOS Version
Product Version1.9.19 (2019 Q1) 
Fixed in Version 
Summary0008587: Email Configuration is not happening in TestLink
DescriptionEmail Configuration is not happening after doing configuration like below
$g_smtp_host = "smtp.mailserver.com.br:"; # SMTP server MUST BE configured
# Configure using custom_config.inc.php
$g_tl_admin_email = "mail@mailsever.com.br"; # for problem/error notification
$g_from_email = "mail@mailsever.com.br"; # email sender
$g_return_path_email = "mail@mailsever.com.br";
/**
 * Email notification priority (low by default)
 * Urgent = 1, Not Urgent = 5, Disable = 0
 **/
$g_mail_priority = 5;
/**
 * Taken from mantis for phpmailer config
 * select the method to mail by:
 * PHPMAILER_METHOD_MAIL - mail()
 * PHPMAILER_METHOD_SENDMAIL - sendmail
 * PHPMAILER_METHOD_SMTP - SMTP
 */
$g_phpMailer_method = PHPMAILER_METHOD_SMTP;
/** Configure only if SMTP server requires authentication */
$g_smtp_username = "mail@mailsever.com.br"; # user
$g_smtp_password = "password"; # password
/**
 * This control the connection mode to SMTP server.
 * Can be '', 'ssl','tls'
 * @global string $g_smtp_connection_mode
 */
$g_smtp_connection_mode = "ssl";
/**
 * The smtp port to use. The typical SMTP ports are 25 and 587. The port to use
 * will depend on the SMTP server configuration and hence others may be used.
 * @global int $g_smtp_port
 */
$g_smtp_port = 587;

and getting error as Password Reset can not be done. Reason: SMTP Hostname seems to be invalid.

Please help
TagsNo tags attached.
Database (MySQL,Postgres,etc)MySQL
BrowserChrome
PHP Version
TestCaseID
QA Team - Task Workflow StatusTBD
Attached Files

- Relationships

-  Notes
(0028568)
fman (administrator)
2019-03-05 15:06

smtp.mailserver.com.br:" what about the : in the host name?
(0028569)
prabhatranjan2206 (reporter)
2019-03-06 03:53

I am running on my local host, I simply copied from the solution which was raised from the previous similar issue, but it is not working, so need complete guidance from you.
(0028570)
fman (administrator)
2019-03-06 07:32

1. first thing you need to be kindly enough to answer the questions I rise
2. Complete guidance means personalized support, and this means that you need to buy support
(0028573)
fman (administrator)
2019-03-06 13:41

user configuration issue not a system issue

- Issue History
Date Modified Username Field Change
2019-03-05 12:38 prabhatranjan2206 New Issue
2019-03-05 15:06 fman Note Added: 0028568
2019-03-06 03:53 prabhatranjan2206 Note Added: 0028569
2019-03-06 07:32 fman Note Added: 0028570
2019-03-06 13:41 fman QA Team - Task Workflow Status => TBD
2019-03-06 13:41 fman Note Added: 0028573
2019-03-06 13:41 fman Status new => closed
2019-03-06 13:41 fman Assigned To => fman
2019-03-06 13:41 fman Resolution open => no change required



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