Mantis Bugtracker          
testlink.org

View Issue Details Jump to Notes ] Issue History ] Print ]
IDProjectCategoryView StatusDate SubmittedLast Update
0008317TestLinkBug Tracking System - Bugzilla Integrationpublic2018-06-27 03:432018-08-07 16:51
ReporterKLkevin 
Assigned Tofman 
PrioritynormalSeverityblockReproducibilityalways
StatusassignedResolutionopen 
PlatformLinuxOSUbuntuOS Version16.04.1
Product Version1.9.17 (2018 Q1) 
Fixed in Version 
Summary0008317: When we click the "Save" or "Check connection" button we get an blank screen
DescriptionHi
When we click the "Save" or "Check connection" button we get an blank screen.
Then I check the log file (userlog1.log and userlog0.log), there are no any warning messages on these 2 log files.



Steps To ReproduceSituation 1:
1. Paste correct configuration to the "Configuration" field.
2. Click the "Save" or "Check connection" button.
3. We get an blank screen.
4. Check the log file (userlog1.log and userlog0.log).
5. There are no any warning messages on these 2 log files.


Situation 2:
1. Paste incorrect configuration to the "Configuration" field.
2. Click the "Save" or "Check connection" button.
3. We get an blank screen.
4. Check the log file (userlog1.log and userlog0.log).
5. There are no any warning messages on these 2 log files.

Additional InformationI got the same problem when bug tracking system is using the Mantis
TagsNo tags attached.
Database (MySQL,Postgres,etc)MySQL 5.7.22
Browser
PHP Version7.0
TestCaseID
QA Team - Task Workflow Status
Attached Fileslog file icon userlog0.log [^] (78,843 bytes) 2018-06-27 06:54
log file icon userlog1.log [^] (300,064 bytes) 2018-06-27 06:55

- Relationships
related to 0008344new While adding/linking bug bugadd.php displays blank page. 
related to 0008308closedfman HTTP 500, Page is not working when trying to add a Bug in TestLink 

-  Notes
(0027645)
fman (administrator)
2018-06-27 06:47

1) integration type: DB? XMLRPC? SOAP?
2) without better details nothing can be done.
(0027646)
KLkevin (reporter)
2018-06-27 06:57

Bugzilla (DB) , Mantis(SOAP and DB) had the same problem.


Below is my configuration for Bugzilla and I upload my log file of Testlink.


===================================================
<!-- Template bugzilladbInterface -->
<issuetracker>
<dbhost>localhost</dbhost>
<dbname>bugzilla</dbname>
<dbschema>bugzilla</dbschema>
<dbtype>mysql</dbtype>
<dbuser>bugzilla</dbuser>
<dbpassword>bugzilla</dbpassword>
<uricreate>http://10.3.10.45/bugzilla/</uricreate> [^]
<uriview>http://10.3.10.45/bugzilla/show_bug.cgi?id=</uriview> [^]
</issuetracker>

- Issue History
Date Modified Username Field Change
2018-06-27 03:43 KLkevin New Issue
2018-06-27 06:47 fman Note Added: 0027645
2018-06-27 06:47 fman Assigned To => fman
2018-06-27 06:47 fman Status new => feedback
2018-06-27 06:54 KLkevin File Added: userlog0.log
2018-06-27 06:55 KLkevin File Added: userlog1.log
2018-06-27 06:57 KLkevin Note Added: 0027646
2018-06-27 06:57 KLkevin Status feedback => assigned
2018-08-07 16:51 fman Relationship added related to 0008344
2018-08-07 16:51 fman Relationship added related to 0008308



Copyright © 2000 - 2018 MantisBT Team
Powered by Mantis Bugtracker