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IDProjectCategoryView StatusDate SubmittedLast Update
0008287TestLinkReportspublic2018-06-08 13:482018-09-11 15:30
Assigned To 
PlatformLinuxOSOS Version
Product Version1.9.16 (2016 Q4) 
Fixed in Version 
Summary0008287: Pseudo MS Word reports generated by TestLink don't open after MS Word 2016 upgrade
DescriptionOur company recently upgraded MS Office 365 to last version.
Before that, we had no issue to export HTML and Pseudo Word reports generated by TestLink (we only had am issue with pictures not visible - see mantis 0008193)

Since the MS Office upgrade, we are not able to open the Word document generated by TestLink when there are pictures included in the test case steps.
We get a message that Word has experienced an error trying to open the file.

We are using MS Word 2016 MSO (16.0.9226.2114) 32-bit: version 1804
with TestLink 1.9.16

Do you have any clue how to solve this? we cannot unfortunately go back to previous MS Word version. Thanks

Steps To ReproduceIn TestLink 1.9.16
- Create test cases with pictures in description and test case steps.
- Assign the test cases to testPlan1
- Select Reports and Metrics
- Select Report Format = Pseudo MS Word
- Generate "Test Plan Report" for testPlan1 by including Test Case scenario.
- Try to open the generated report with MS Word 2016
TagsNo tags attached.
Database (MySQL,Postgres,etc)MySQL
BrowserChrome v.58
PHP Version5.6.14
QA Team - Task Workflow Status
Attached Filespng file icon MS office error.png [^] (26,327 bytes) 2018-06-08 13:48

- Relationships

-  Notes
fman (administrator)
2018-06-09 08:22

Pseudo word docs, are just like this a sort of 'poor workaround'.
File is just an HTML , when it is downloaded we produce the specific header to fool the browser.

Workarounds => if you do not need to edit it => use HTML and generate a PDF

I'm going to try to think is a different thing can be done
tjosephine (reporter)
2018-06-09 14:29

Yes, we can at least convert HTML to a PDF.
Just to let you know that if there is no picture in test case description or test case steps, it is working but unfortunately most of our test cases include images.
Thanks again for troubleshooting this new issue.
fman (administrator)
2018-06-09 15:52

Just to have right info:

do you have an issue with pictures when converting HTML to PDF?
if yes please add this note to your original ticket about word and images

tjosephine (reporter)
2018-06-10 22:25

No issue when converting HTML to PDF.
(because pictures are already visible in the HTML report generated by TestLink)

- Issue History
Date Modified Username Field Change
2018-06-08 13:48 tjosephine New Issue
2018-06-08 13:48 tjosephine File Added: MS office error.png
2018-06-09 08:22 fman Note Added: 0027563
2018-06-09 14:29 tjosephine Note Added: 0027573
2018-06-09 15:52 fman Note Added: 0027574
2018-06-10 22:25 tjosephine Note Added: 0027575

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