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IDProjectCategoryView StatusDate SubmittedLast Update
0008098TestLinkReportspublic2017-10-06 03:112017-10-10 12:23
Reporterdewirokhmah 
Assigned Tofman 
PriorityhighSeveritymajorReproducibilityalways
StatusclosedResolutionunable to reproduce 
PlatformChrome, Firefox, IEOSWindowsOS Version10
Product Version1.9.16 (2016 Q4) 
Fixed in Version 
Summary0008098: Reports and Metrics - Test Results Flat and Test Result Matrix can not access Error 500
Description1. I want to display Test Results Flat on Reports and Metrics menu. But this report always display blank page, and after checking the error there "500 Internal Server Error"

2. I want to export/download Test Result matrix by excel format but display blank page too "500 Internal Server Error"

Please help for my problems. I was trying at Chrome, Firefox, and IE but this error has always occured
Steps To Reproduce1. Click menu Reports and Metrics
2. Click menu Test Results Flat
3. Click menu Test Result matrix and then click on excel icon
TagsNo tags attached.
Database (MySQL,Postgres,etc)phpmyadmin
BrowserChrome, Firefox, IE
PHP Version
TestCaseID
QA Team - Task Workflow StatusTBD
Attached Filesxlsx file icon error testlink.xlsx [^] (530,235 bytes) 2017-10-06 03:11
xlsx file icon error testlink (2).xlsx [^] (1,117,553 bytes) 2017-10-08 14:33

- Relationships

-  Notes
(0026898)
fman (administrator)
2017-10-07 08:33

with the details provided is impossibile to provide any help.
there is no details about test project structure, test suite qty, test case qty nothings
(0026902)
dewirokhmah (reporter)
2017-10-08 14:34

the evidence about test project structure, test suite qty, and test case qty already added (see attachment error testlink 2)
(0026910)
fman (administrator)
2017-10-09 17:06

tested on latest code from github => unable to reproduce
(0026914)
dewirokhmah (reporter)
2017-10-10 08:34

so, can you tell me what should i do in order to be able access Report Test Result Flats and download excel Test Result Matrix?
(0026918)
fman (administrator)
2017-10-10 12:23

get latest code from github, do fresh install, and test

- Issue History
Date Modified Username Field Change
2017-10-06 03:11 dewirokhmah New Issue
2017-10-06 03:11 dewirokhmah File Added: error testlink.xlsx
2017-10-07 08:33 fman Note Added: 0026898
2017-10-07 08:33 fman Assigned To => fman
2017-10-07 08:33 fman Status new => feedback
2017-10-08 14:33 dewirokhmah File Added: error testlink (2).xlsx
2017-10-08 14:34 dewirokhmah Note Added: 0026902
2017-10-08 14:34 dewirokhmah Status feedback => assigned
2017-10-09 17:06 fman Note Added: 0026910
2017-10-10 08:34 dewirokhmah Note Added: 0026914
2017-10-10 12:23 fman Note Added: 0026918
2017-10-10 12:23 fman QA Team - Task Workflow Status => TBD
2017-10-10 12:23 fman Status assigned => closed
2017-10-10 12:23 fman Resolution open => unable to reproduce



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