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IDProjectCategoryView StatusDate SubmittedLast Update
0008075TestLinkpublic2017-09-13 10:432017-09-16 16:24
ReporterKVS Naidu 
Assigned Tofman 
PrioritynormalSeverityblockReproducibilityalways
StatusresolvedResolutionno change required 
PlatformOSOS Version
Product Version1.9.16 (2016 Q4) 
Fixed in Version 
Summary0008075: When i try to install the testlink in my testing server i am getting the following error.
Descriptionwhen get to install the testlink in my server i am facing the problem that

Fatal error: require_once(): Failed opening required '../cfg/const.inc.php' (include_path='C:\xampp\php\PEAR') in C:\xampp\htdocs\testlink-1.9.16\install\index.php on line 19
Steps To Reproduce1)downloded the testlink from Testlink.org.
2) Moved the testlink-1.9.16.tar file > put into xampp’s htdocs directory.
 and Extracted the downloaded zip file under xampp’s htdocs directory.
3)Started the Xampp application henceforth, “Apache” and “MySql” Server,are already started,bacause Mantis Bt tool is running in the same server.
4)Opened browser and punchin URL: “localhost/phpmyadmin” and phpMyAdmin dashboard page is opned.
5)created the new data base naming as “testlink”
6)clicked on “privileges” and then given the
   user name : user text field ******
   host name : user text field *******
   password : *******
retype pwd : *******
7) clicked on check box of check all for global privileges and then clicked on go, user is created.
8) Launch the browser and punchin URL “http://localhost/testlink-1.9.16" [^]

then i am getting the error.
Additional Informationsame testlink is installed in my pc as per directions but at that time i didnt get any problem.

but when i am trying to install it in Remote desktop connection server i am facing the problem.
TagsNo tags attached.
Database (MySQL,Postgres,etc)MySQL
Browsermozzila firefox 55.0.3 (64-bit)
PHP Version
TestCaseID
QA Team - Task Workflow StatusTBD
Attached Filespng file icon testlink.png [^] (31,572 bytes) 2017-09-13 10:43

- Relationships

-  Notes
(0026834)
fman (administrator)
2017-09-13 13:21

1) no issue can have priority immediate
2) get bitnami installer and retry

- Issue History
Date Modified Username Field Change
2017-09-13 10:43 KVS Naidu New Issue
2017-09-13 10:43 KVS Naidu File Added: testlink.png
2017-09-13 13:21 fman Note Added: 0026834
2017-09-13 13:21 fman QA Team - Task Workflow Status => TBD
2017-09-13 13:21 fman Priority immediate => normal
2017-09-16 16:24 fman Status new => resolved
2017-09-16 16:24 fman Resolution open => no change required
2017-09-16 16:24 fman Assigned To => fman



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