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IDProjectCategoryView StatusDate SubmittedLast Update
0007942TestLinkBug Tracking System - JIRA Integrationpublic2017-05-18 16:372017-05-23 18:38
Reporterdparuchuri 
Assigned Tofman 
PrioritynormalSeveritymajorReproducibilityalways
StatusassignedResolutionopen 
PlatformOSOS Version
Product Version1.9.16 (2016 Q4) 
Fixed in Version 
Summary0007942: Unable to integrate with JIRA bug tracking tool
DescriptionWe are evaluating Testlink with JIRA. when we try to log a bug getting error message:

addIssue:Failure:JIRA Message: _empty_ => Field '' cannot be set. It is not on the appropriate screen, or unknown.
Steps To ReproduceLogin to testlink
run a testcase
for failed test case - click on bug icon to log bug
windows open after entering all the required information, getting error-addIssue:Failure:JIRA Message: _empty_ => Field '' cannot be set. It is not on the appropriate screen, or unknown.

custom fields are not showing in bug logging window. Need help ASAP.
TagsNo tags attached.
Database (MySQL,Postgres,etc)mysql
Browsersafari
PHP Version
TestCaseID
QA Team - Task Workflow StatusTBD
Attached Files

- Relationships

-  Notes
(0026383)
fman (administrator)
2017-05-18 19:05

unfortunately with level of detail provided nothing can be done to help you.
Please try to integrate with our Jira on cloud demo installation.
give a look to code under
/lib/issuetrackerintegration/code_testing
(0026388)
dparuchuri (reporter)
2017-05-18 19:53

we have added JIRA REST integration configuration.

The jira issuetracking configuration is set as follows.

!-- Template jirarestInterface -->
<issuetracker>
<username>username</username>
<password>password</password>
<uribase>https://XXX.atlassian.net/</uribase> [^]
<!-- CRITIC - WITH HTTP getIssue() DOES NOT WORK -->
<uriapi>https://XXX.atlassian.net/rest/api/latest/</uriapi> [^]
<uriview>https://XXX.atlassian.net/browse/</uriview> [^]
<userinteraction>1/0</userinteraction>
<projectkey>XXXX</projectkey>
<issuetype>Bug</issuetype>
<issuepriority>3</issuepriority>
<attributes>
     <customFieldValues>
          <customField>
                <customfieldId>customfield_10900</customfieldId>
                <type>multiSelect</type>
                <values>
                    <value>aaa</value>
                   <value>bbb</value>
                   <value>ccc</value>
                   <value>ddd</value>
                   <value>eee</value>
                   <value>fff</value>
                   <value>ggg</value>
                   <value>hhh</value>
                   <value>iii</value>
                   <value>jjj</value>
                   <value>kkk</value>
                   <value>lll</value>
               </values>
            </customField>
      </customFieldValues>
</attributes>
</issuetracker>

for failed test case when we try to add bug in JIRA, getting below error message:

addIssue:Failure:JIRA Message: _empty_ => Field '' cannot be set. It is not on the appropriate screen, or unknown.

Hope this information is helpful
(0026404)
fman (administrator)
2017-05-23 18:38

something similar: http://forum.testlink.org/viewtopic.php?f=43&t=7940 [^]

- Issue History
Date Modified Username Field Change
2017-05-18 16:37 dparuchuri New Issue
2017-05-18 19:03 fman QA Team - Task Workflow Status => TBD
2017-05-18 19:03 fman Priority immediate => normal
2017-05-18 19:03 fman View Status private => public
2017-05-18 19:05 fman Note Added: 0026383
2017-05-18 19:05 fman Assigned To => fman
2017-05-18 19:05 fman Status new => feedback
2017-05-18 19:53 dparuchuri Note Added: 0026388
2017-05-18 19:53 dparuchuri Status feedback => assigned
2017-05-23 18:38 fman Note Added: 0026404



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