0007935: Integrated testlink with Jira and the reporter name is same user updated in the issue tracker and create issue is not happening

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Category

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Date Submitted

Last Update

0007935

TestLink

Bug Tracking System - JIRA Integration

public

2017-05-12 11:05

2017-05-18 09:52

Reporter

mounika.p@qwikcilver.com

Assigned To

fman

Priority

urgent

Severity

major

Reproducibility

have not tried

Status

closed

Resolution

fixed

Platform

OS Version

Product Version

Fixed in Version

1.9.17 (2018 Q1)

Summary

0007935: Integrated testlink with Jira and the reporter name is same user updated in the issue tracker and create issue is not happening

Description

Hi Team,

I have few issues in the integration hope you guys can help me. I used Testlink V.1.19.3 and Jira cloud.

1.I got this "Link Existent issue" and "Create issue" enabled.
2.Now the problem is since the issue tracker is having my credentials if another user adds a bug also its populating my name in Jira.[I have referred your forum but unable to fix it] Is there a step by step procedure you could provide for it.
3.If we try to Create issue also the issue is not getting created.there is no error message also.

Please guide us further.

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Database (MySQL,Postgres,etc)

MySQL

Browser

PHP Version

TestCaseID

QA Team - Task Workflow Status

TBD

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Notes
(0026345) fman (administrator) 2017-05-12 15:02	1. if you have several (N) issues, we request you open N mantis tickets 2. 1.9.3 has no more support => upgrade to latest stable version, and recheck

(0026376) mounika.p@qwikcilver.com (reporter) 2017-05-18 09:39	Hi, I am really sorry the problem is with the Testlink version 1.9.13 (Stormbringer).

(0026377) fman (administrator) 2017-05-18 09:52	As said no more support, you can get latest code and try to apply changes/differences

Issue History
Date Modified	Username	Field	Change
2017-05-12 11:05	mounika.p@qwikcilver.com	New Issue
2017-05-12 15:02	fman	Note Added: 0026345
2017-05-12 15:02	fman	QA Team - Task Workflow Status	=> TBD
2017-05-12 15:02	fman	Status	new => closed
2017-05-12 15:02	fman	Assigned To	=> fman
2017-05-12 15:02	fman	Resolution	open => unable to reproduce
2017-05-18 09:39	mounika.p@qwikcilver.com	Note Added: 0026376
2017-05-18 09:39	mounika.p@qwikcilver.com	Status	closed => assigned
2017-05-18 09:39	mounika.p@qwikcilver.com	Resolution	unable to reproduce => reopened
2017-05-18 09:52	fman	Note Added: 0026377
2017-05-18 09:52	fman	Status	assigned => closed
2017-05-18 09:52	fman	Resolution	reopened => fixed
2017-05-18 09:52	fman	Fixed in Version	=> 1.9.17 (2018 Q1)