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|ID||Project||Category||View Status||Date Submitted||Last Update|
|0007224||TestLink||Assign Test Case Execution||public||2015-08-10 09:43||2015-09-19 08:49|
|Product Version||1.9.13 (2015 #1)|
|Fixed in Version||1.9.14 (2015 Q3)|
|Summary||0007224: GITHUB CODE - Mail not sent in test case assignment when BULK MODE IS USED|
|Description||Using TestLink 1.9.14 [DEV] (Padawan)|
Taken on 23/06/2015.
In test case assignment window, flagging checkbox to 'Send mail notification to sender' and than assigning test case clicking on 'Save' button give the message:
"You must provide at least one recipient email address. PROBLEMS SENDING MAIL TO:
Mailer Error: You must provide at least one recipient email address."
Despite of the user having correct mail configured and no mail is sent.
See attached screenshot
I have mail smtp server configured correctly and was able to send to the same user a mail in other context!
|Tags||No tags attached.|
|QA Team - Task Workflow Status||READY FOR TESTING|
|Attached Files|| errorSendMailToTester.jpg [^] (260,209 bytes) 2015-08-10 09:43
noMailOnAssign_Firefox.jpg [^] (419,607 bytes) 2015-09-01 14:40
yesMailOnAssign_Explorer.jpg [^] (376,592 bytes) 2015-09-01 14:40
>> Despite of the user having correct mail configured and no mail is sent.
this info is not enough
You need to provide a detailed example with users involved and with configuration of each user
You can easily reproduce with any configuration assigning test case to an user.
Anyway I have reproduced assigning a test case to admin as you can see in the attached screenshot.
I don't think it can be a configuration problem.
Consider that in the same scenario if you assign the test case to the same user, while you're assigning the test case to a test plan, mail is sent correctly.
Please avoid the typical sentence 'You can easily reproduce', this provide no value, and seems to say that developer is an stupid.
>> Anyway I have reproduced assigning a test case to admin as you can see in the >>attached screenshot
>> I don't think it can be a configuration problem.
This can be OK if you plan to solve the issue by yourself, if not please provide requested information. This is the way to work in order to be sure we both are using SAME SCENARIO. (realy this is the ONLY way to work)
>> Consider that in the same scenario if you assign the test case to the same >>user, while you're assigning the test case to a test plan, mail is sent >>correctly.
Unfortunately you did not provide this info before
|waiting for requested details|
|Tested on latest code from github => worked OK|
I finally realized why still not working to me.
It is because of the used browser:
I have tested right now with Firefox 40.0.3 and have reproduced the same error first reported, while doing the same operation with Explorer 11, it's working fine.
I'm going to attach a pair of screenshots showing how the related components in the page involved seem to be managed differently in the 2 cases, causing 'no user selection' in the firefox one.
Let me know if you need further details.
I did the selection reported in
first selecting the user under 'Bulk user assignment' and than clicking on 'DO' button, with related test case selected.
The case in which you do the selection directly for the single test case works fine.
|On IE Jquery plugin for multiselect seems not to be loaded.|
edited on: 2015-09-01 15:11
sorry I realized only now:
The real difference from work and not work cases is the use of 'Bulk user assignment' or not.
With Explorer the 'Bulk user assignment' seems to not work and this is probably a different bug, so I tested with success only because I did the assign directly on the single test case.
|1.9.14 Padawan - released - 2015-09-19|
|2015-08-10 09:43||sprosper||New Issue|
|2015-08-10 09:43||sprosper||File Added: errorSendMailToTester.jpg|
|2015-08-10 09:53||fman||Note Added: 0023706|
|2015-08-10 09:53||fman||Assigned To||=> fman|
|2015-08-10 09:53||fman||Status||new => feedback|
|2015-08-10 10:25||sprosper||Note Added: 0023710|
|2015-08-10 10:25||sprosper||Status||feedback => assigned|
|2015-08-10 10:29||fman||Note Added: 0023711|
|2015-08-10 10:32||fman||Note Added: 0023714|
|2015-08-10 10:32||fman||Status||assigned => feedback|
|2015-08-10 18:19||fman||Note Added: 0023723|
|2015-08-10 18:19||fman||QA Team - Task Workflow Status||=> TBD|
|2015-08-10 18:19||fman||Status||feedback => closed|
|2015-08-10 18:19||fman||Resolution||open => unable to reproduce|
|2015-08-10 18:19||fman||Fixed in Version||=> 1.9.14 (2015 Q3)|
|2015-09-01 14:39||sprosper||Note Added: 0023823|
|2015-09-01 14:39||sprosper||Status||closed => assigned|
|2015-09-01 14:39||sprosper||Resolution||unable to reproduce => reopened|
|2015-09-01 14:40||sprosper||File Added: noMailOnAssign_Firefox.jpg|
|2015-09-01 14:40||sprosper||File Added: yesMailOnAssign_Explorer.jpg|
|2015-09-01 14:53||sprosper||Note Added: 0023824|
|2015-09-01 15:07||fman||Note Added: 0023825|
|2015-09-01 15:09||sprosper||Note Added: 0023826|
|2015-09-01 15:11||sprosper||Note Edited: 0023826||View Revisions|
|2015-09-08 11:58||fman||Status||assigned => acknowledged|
|2015-09-08 13:49||fman||Summary||GITHUB CODE - Mail not sent in test case assignment => GITHUB CODE - Mail not sent in test case assignment when BULK MODE IS USED|
|2015-09-08 13:50||fman||QA Team - Task Workflow Status||TBD => READY FOR TESTING|
|2015-09-08 13:50||fman||Note Added: 0023834|
|2015-09-08 13:50||fman||Status||acknowledged => resolved|
|2015-09-08 13:50||fman||Resolution||reopened => fixed|
|2015-09-08 15:34||fman||Relationship added||child of 0006830|
|2015-09-19 08:49||fman||Note Added: 0023891|
|2015-09-19 08:49||fman||Status||resolved => closed|
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