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IDProjectCategoryView StatusDate SubmittedLast Update
0007042TestLinkGeneralpublic2015-04-02 20:172016-07-12 12:07
Reporterfman 
Assigned To 
PrioritynormalSeveritytextReproducibilityalways
StatusnewResolutionopen 
PlatformOSOS Version
Product Version 
Fixed in Version 
Summary0007042: Guidelines / Tips - How to get help and answers (in self service mode)
Description1. Always try to reproduce or play (when looking for feature) on your playground installation, that you can create using latest stable code + latest fixes.
If you are able to reproduce, then open issue on mantis

2. Search, search, search on all our communication channels (forum, linkedin, twitter) and on your favorite search engine, before posting or reporting an issue.

3. Read CHANGE LOG available with each TestLink distribution, is a good source of information regarding new features & issue fixes.

4. Read you favorite guideline for issue reporting before creating one, doing your best to provide as much as possible, details that can allow to reproduce same scenario.

5. Good references
http://www.softwaretestinghelp.com/how-to-write-good-bug-report/ [^]
https://developer.mozilla.org/en-US/docs/Mozilla/QA/Bug_writing_guidelines [^]
http://cartoontester.blogspot.it/2012/02/art-of-bug-reporting.html [^]
http://creativechris1.blogspot.it/2012/01/art-of-bug-reporting.html [^]

Additional InformationDO NOT ADD ANY COMMENTS OR NOTES ON THIS ISSUE
TagsNo tags attached.
Database (MySQL,Postgres,etc)N/A
Browser
PHP Version
TestCaseID
QA Team - Task Workflow StatusTBD
Attached Files

- Relationships
related to 0007622closedfman button functionality is not working as its need to be 

-  Notes
(0023661)
fman (administrator)
2015-07-29 20:34
edited on: 2015-07-29 20:35

Good example
0007206: add/remove to test plan - Filter by test case status SIMPLE MODE doesn't work


- Issue History
Date Modified Username Field Change
2015-04-02 20:17 fman New Issue
2015-04-02 20:18 fman Sticky Issue No => Yes
2015-04-02 20:18 fman Description Updated View Revisions
2015-04-02 20:18 fman Additional Information Updated View Revisions
2015-04-02 20:21 fman Description Updated View Revisions
2015-07-29 20:34 fman Note Added: 0023661
2015-07-29 20:35 fman Note Edited: 0023661 View Revisions
2016-03-28 17:15 fman Severity major => text
2016-05-02 18:21 ohgodnotanotheraccount Note Added: 0024773
2016-05-02 18:22 fman Note Deleted: 0024773
2016-05-02 18:22 fman Description Updated View Revisions
2016-07-12 12:07 fman Relationship added related to 0007622



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