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IDProjectCategoryView StatusDate SubmittedLast Update
0006345TestLinkNew Featurepublic2014-05-21 08:232018-10-09 12:55
Reporterrodak 
Assigned To 
PrioritynormalSeverityfeature requestReproducibilityN/A
StatusfeedbackResolutionopen 
PlatformOSOS Version
Product Version1.9.10 (2014 Q1 - bug fixing) 
Fixed in Version 
Summary0006345: Integration with OTRS
DescriptionIt would be nice to also provide an integration to OTRS.
TagsNo tags attached.
Database (MySQL,Postgres,etc)n/a
Browser
PHP Version
TestCaseID
QA Team - Task Workflow Status
Attached Files

- Relationships

-  Notes
(0020993)
fman (administrator)
2014-05-21 19:46

Not on Roadmap.
If you are PHP fluent you can contribute and I'm going to review your contribution
(0021139)
fman (administrator)
2014-06-18 08:38

1. reported did not need to monitor his own reports.
2. nothing has changed not in roadmap
(0023828)
rodak (reporter)
2015-09-02 10:39

Sorry, no PHP ability on my side. Would love to contribute, but can't. Still hoping the OTRS integration will be realized in the future.
(0027971)
bowis99 (reporter)
2018-10-09 09:57
edited on: 2018-10-09 09:57

i agree with rodak, i use mantis as bugtracker in development team, and another ticketing software (otrs) to handle customers (it is nice to keep ticket and bugtracking systems apart). it would very helpful to add a button with function to transfer ticket from otrs to mantis, and vice versa.

(0027972)
fman (administrator)
2018-10-09 10:02

@bowis99
the original request has nothing to do with:
it would very helpful to add a button with function to transfer ticket from otrs to mantis, and vice versa.

anyway answer does not change => feel free to contribute

- Issue History
Date Modified Username Field Change
2014-05-21 08:23 rodak New Issue
2014-05-21 19:46 fman Note Added: 0020993
2014-06-18 08:38 fman Note Added: 0021139
2015-09-02 10:39 rodak Note Added: 0023828
2018-10-09 09:57 bowis99 Note Added: 0027971
2018-10-09 09:57 bowis99 Note Edited: 0027971 View Revisions
2018-10-09 10:02 fman Note Added: 0027972
2018-10-09 12:55 fman Status new => feedback



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