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|ID||Project||Category||View Status||Date Submitted||Last Update|
|0005470||TestLink||Test Specification||public||2013-01-15 00:36||2013-05-30 19:41|
|Product Version||1.9.5 (2012 Q4 - bug fixing)|
|Fixed in Version||1.9.6 (2013 Q1 - bug fixing)|
|Summary||0005470: Connection timing out while creating/editing test cases|
|Description||I am trying to create/edit a test case that has tables created either in the "Summary" or "Pre conditions" section and when I save the test case, the same fails and a "The connection has timed out" message is displayed on the page.|
We had the issue with testlink 1.9 and we upgraded to testlink.1.9.5 and both the versions have the same issue.
We have tried it using different version of the browser (FF 17, Chrome), but it doesn't help.
Here is the URL that timesout: http://<hostname>/testlink/lib/testcases/tcEdit.php [^]
We don't see any errors in the testlink logs.
We have been dealing with this issues for the past 1 month and have tried changing the settings in the php.ini and the my.cnf, but none of the same helped. Has anyone run into this issue? Any suggestions?
|Steps To Reproduce||- Create or edit an existing test case|
- create a table under the "summary" or "pre conditions" section
- save the test case
the page/frame will timeout after 30 seconds.
|Tags||No tags attached.|
|Database (MySQL,Postgres,etc)||MySQL 5.1|
|PHP Version||php 5.2.9|
|QA Team - Task Workflow Status||TBD|
Here are the top 5 tables (based on the row size):
are this tables generated using copy & paste from word ?
I am able to reproduce the issue using copy/paste from excel and using the table generation functionality that comes with TestLink.
is you create an empty test case this also happens ?
If I create a test case with just test or limited amount of data in those fields, I do not have any issues, the same gets created successfully.
do not think I've a solution but the size of TEXT TABLES (not db tables) that you are trying to create on the test case can be in part the reason.
Without anyway to reproduce it is very difficult to find a solution
|The issue was caused due to the escaping of the ampersand character. To fix the issue, please upgrade the FCKeditor (we have to upgrade from 2.6.6 to 2.6.9) and that seems to have fixed the same.|
|upgrade third party sw|
|2013-01-15 00:36||vins_14||New Issue|
|2013-01-15 18:36||vins_14||Note Added: 0018166|
|2013-01-15 21:22||fman||Note Added: 0018169|
|2013-01-15 23:50||vins_14||Note Added: 0018172|
|2013-01-16 16:36||fman||Note Added: 0018177|
|2013-01-16 16:36||fman||Status||new => resolved|
|2013-01-16 16:36||fman||Fixed in Version||=> 1.9.6 (2013 Q1 - bug fixing)|
|2013-01-16 16:36||fman||Resolution||open => fixed|
|2013-01-16 16:36||fman||Assigned To||=> fman|
|2013-05-30 19:41||fman||Status||resolved => closed|
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