MantisBT - TestLink
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0006275TestLinkAssign Test Case Executionpublic2014-03-31 19:402014-07-27 10:02
1.9.9 (2013 Q4 - bug fixing) 
Not sure
0006275: On 1.9.7 Testlink when I add steps to a test case it deletes all the information and custom fields
When I have created a test case with information and custom fields, if I then go to create steps for the test case, once I complete it and click save and exit, all my custom tags and information is gone.
1. Create a test case in testlink
2. Enter information in the custom fields
3. Click Save
4. Click Create Step
5. Create a couple of steps for the test case
6. Click save and exit

Notice that all the information from the custom fields is now clear.
No tags attached.
Issue History
2014-03-31 19:40anthony.rizzoloNew Issue
2014-03-31 19:45fmanNote Added: 0020643
2014-03-31 19:45fmanStatusnew => feedback
2014-03-31 19:52anthony.rizzoloNote Added: 0020645
2014-03-31 19:52anthony.rizzoloStatusfeedback => new
2014-03-31 19:58fmanNote Added: 0020646
2014-03-31 20:32fmanNote Added: 0020648
2014-04-01 00:36anthony.rizzoloNote Added: 0020650
2014-04-01 05:18fmanNote Added: 0020651
2014-04-01 07:24Reinhold BenteleNote Added: 0020653
2014-04-01 07:29Reinhold BenteleNote Edited: 0020653bug_revision_view_page.php?bugnote_id=20653#r3450
2014-04-01 09:11fmanQA Team - Task Workflow Status => READY FOR TESTING
2014-04-01 09:11fmanStatusnew => resolved
2014-04-01 09:11fmanFixed in Version => 1.9.9 (2013 Q4 - bug fixing)
2014-04-01 09:11fmanResolutionopen => fixed
2014-04-01 09:11fmanAssigned To => fman
2014-04-01 11:49anthony.rizzoloNote Added: 0020655
2014-07-27 10:02fmanNote Added: 0021313
2014-07-27 10:02fmanStatusresolved => closed

2014-03-31 19:45   
as you can see you can not report anymore issues on 1.9.7 (version is not present on combo to choose version).
Because 1.9.9 has been released, I only work on issues that are present on 1.9.9.

My suggestion is:
1. get latest code from gitoriuos (will be next stable release) from branch 1.9
2. retest if you can reproduce provide feedback

till we provide feedback, no action will be taken
2014-03-31 19:52   
Thanks for your quick response.

This is a production environment so I can't just update to the latest stable release branch.

Wouldn't you normally verify if the issue is present in the current release and either mark it as fixed if it is, or fix it if it is not. I did check to make sure that there is not an identical issue in the bug database already.
2014-03-31 19:58   
You do not need to install on your production environment, just do a fresh install on a sandbox.
Unfortunately I've not time enough to do this kind of test, that's why I ask for help to people that have the issue, in order to decrease amount of work on dev team.
Dev Team and users work this way help each other.
Will wait for your feedback
2014-03-31 20:32   
you can do same tests on
2014-04-01 00:36   
Thank you so much for the help and the link.

I just created an account on and it has me as "guest". Is there a procedure for elevating my level so that I can create a project and try to duplicate the problem on that machine.

Anthony Rizzolo
2014-04-01 05:18   
do not use a new user, just use admin/admin
Reinhold Bentele   
2014-04-01 07:24   
(edited on: 2014-04-01 07:29)
We have the same problem on our installation of 1.9.7. Just found out that this is fixed in 1.9.8 (Issue 0006168). So I guess this issue can be closed as Duplicate.

2014-04-01 11:49   
Thank you Reinhold, I will ask our operations folks to upgrade to 1.9.8 or the latest release. I was trying to duplicate the problem in 1.9.9 and was not able to so thought it might be fixed.
2014-07-27 10:02